We purchased * Chris Isaak Tickets for June **th at Maryhill winery. But we need * tot...

GetHuman-bslaycoc's customer service issue with Ticketmaster from June 2018

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Help with my Ticketmaster issue
Before contacting them, items GetHuman-bslaycoc may need:
Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
GetHuman-bslaycoc's next move: have a Ticketmaster rep call.
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The issue and preferred resolution, in GetHuman-bslaycoc's own words:
We purchased * Chris Isaak Tickets for June **th at Maryhill winery. But we need * total, and want each pair of tickets to be together. We would like to exchange our *rd ticket and match seating to another newly purchased one, so each couple can sit together. Our order * is **-*****- in the Left K section. We would like the new one to be charged to our AE. **Please help!!!* Thanks, Sandra Lay****
I trust that Ticketmaster will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-bslaycoc
Jun 6th, 2018 - 11d ago
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GetHuman-bslaycoc started working on this issue
Jun 6th 7:35pm