Can’t use discount code online

GetHuman353661's customer service issue with Ticketmaster from June 2018

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Help with my Ticketmaster issue
Before contacting them, items GetHuman353661 may need:
Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
GetHuman353661's next move: have a Ticketmaster rep call.
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The issue and preferred resolution, in GetHuman353661's own words:
The problem I ran into: Can’t use discount code online
I trust that Ticketmaster will make this right and come up with a resolution that is fair.
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Ticketmaster

Customer service issue
Reported by GetHuman353661
Jun 4th, 2018 - 2 mons ago
I have an issue with Ticketmaster too
Not resolved
Seen by 2 customers so far
Similar issue to 409 others
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Timeline
GetHuman353661 started working on this issue
Jun 4th 4:32pm