Trying to understand the different ticket packages on a music festival

GetHuman659771's customer service issue with Ticketmaster from May 2018

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The issue in GetHuman659771's own words
The problem: Trying to understand the different ticket packages on a music festival
GetHuman659771 did not yet indicate what Ticketmaster should do to make this right.
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Ticketmaster

Customer service issue
Reported by GetHuman659771
May 5th, 2018 - 2y ago
I have an issue with Ticketmaster too
Not resolved
Seen by 2 customers so far
Similar issue to 414 others
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Items needed
Order number
Name on ticket
Phone number on the booking
Email address on the booking
Payout method (If card or bank account
please include the last 4 digits)
Timeline
GetHuman659771 started working on this issue
May 5th, 2018 9:46pm