On Nov ** ****, I signed up for TextNow's unlimited plan with no payment till January...

GetHuman-djnettke's customer service issue with TextNow from December 2018

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The issue in GetHuman-djnettke's own words
On Nov ** ****, I signed up for TextNow's unlimited plan with no payment till January, **** & purchased a new HTC BOLT phone. The phone started acting up within * weeks. It would shut itself off for no reason. When I would restart it, all I would get is a black screen until I would press the power & volume down buttons, which would bring the screen back up. That started happening more frequently untill finally the screen wouldn't come on at all. Going through Google looking for a fix, which I tried all of them with no success. I discovered that the Bolt has been plaqued with this issue since inception. *I just want the phone repaired, or replaced, which I believe, is going to be the only solution.

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TextNow

Customer service issue
Reported by GetHuman-djnettke
Dec 27th, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 4698 others
0 customers following this

Timeline

GetHuman-djnettke started working on this issue
Dec 27th, 2018 10:14pm