I order text now phone and phone service for one month on my mother’s credit card she c...

GetHuman-rogersbe's Cancel or change service issue with TextNow from May 2018

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If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle. The account holder needs to call in with all the information on the account.
The issue in GetHuman-rogersbe's own words
I order text now phone and phone service for one month on my mother’s credit card she canceled her card and the payment was still being taken out m account needs to be deactivated and the month of April and was charged plz be funded to her card because the account wasn’t even used for those months and I did not sign up on auto refill ecspecilly on my mother’s credit card it’s supposed to be for * month service for **.** when buying the refurbished phone
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TextNow

Cancel or change service issue
Reported by GetHuman-rogersbe
May 4th, 2018 - a yr ago
I have an issue with TextNow too
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Seen by 1 customer so far
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Timeline
GetHuman-rogersbe started working on this issue
May 4th, 2018 11:22pm