I recently purchased a floor lamp from Target online. The order **************. The i...

GetHuman-goshenju's customer service issue with Target from December 2018

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The issue in GetHuman-goshenju's own words
I recently purchased a floor lamp from Target online. The order **************. The item *********. I received a **% discount on the order. The lamp was defective and I returned it to the store expecting to exchange it for another. The store clerk told me that she could not do an online exchange and that I would have to reorder it myself. If I reorder it online now I cannot get the **% discount. Is there any way you can help me do this? It doesn't seem right that I can't make an even exchange.**Thank you for your help.*Gail D.
I want a new floor lamp that is not defective. Do an even exchange!!!
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Customer service issue
Reported by GetHuman-goshenju
Dec 7th, 2018 - 5 mons ago
I have an issue with Target too
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Seen by 5 customers so far
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GetHuman-goshenju started working on this issue
Dec 7th, 2018 6:39pm