Outdated HP chromebook sold without full disclosure* customer rip off

GetHuman-drsuskin's Complaint issue with Target.com from July 2020

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The issue in GetHuman-drsuskin's own words
I purchased an HP Chromebook model **-v***nr in Nov*Dec **** for $***. The reviews were very good as compared to the basic model for $**, so I paid the extra $**. I just recently find out that this chromebook would only get automatic software and security updates until June ****!! This means that this chromebook is only viable for a total period of * and a half years!! The usual period is *-* years. Why would you sell a product where half the "shelf life" has expired? Had I been aware of this issue, I would not have purchased this product regardless of the sales price. The customer should have been made aware that this was an old, outdated product that would only be useful for ** years and not the original intended * years. There should have been some disclosure on the part of the seller. I am very displeased with the practice and policies of Target and would like a refund on my Target card.
I would like a refund for this half expired product.
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Complaint issue
Reported by GetHuman-drsuskin
Jul 8th, 2020 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 841 others
0 customers following this
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GetHuman-drsuskin started working on this issue
Jul 8th, 2020 7:22pm
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Jul 8th, 2020 7:23pm
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Jul 8th, 2020 7:37pm
GetHuman-drsuskin indicated the issue is not fixed yet.
Jul 9th, 2020 2:26am
GetHuman-drsuskin indicated the issue is not fixed yet.
Jul 9th, 2020 12:31pm
GetHuman-drsuskin indicated the issue is not fixed yet.
Jul 10th, 2020 12:37pm

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