I think the way this Vineyard Vines launch was handled was a disgrace and you have lost...

GetHuman-gcsoja's Complaint issue with Target Online from May 2019

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The issue in GetHuman-gcsoja's own words
I think the way this Vineyard Vines launch was handled was a disgrace and you have lost my loyalty. You hyped it up popping up ads on the internet, it's your message when you call the store or your customer service line, it's on the screen on self check out. I filled a cart of over a dozen items for weeks waiting for today. Waited until midnight and nothing was available so at * am I went to finally release to favorites to my cart and I am advised NONE of the items are available for shipping nor at my local store which is already a half hour away, but I have to drive over an hour away, but stated all items were in stock. It even gave an aisle *. I left early and arrived shortly after the store opened only to find hardly ANY clothing at all. There were some children's clothes, some men's items and barely any women's items. There was plenty of outdoor and beach items etc, but hardly any clothes. They said there was a line at the door and whatever they had went in a matter of minutes REALLY!!! You have been advertising non-stop, your phone message says available at ALL stores AND target.com. ALL A LIE! What kind of joke was this. Your marketing team should be embarrassed making it sound like you had all this merchandise when you have nothing and it was a scam to get people in the store. I thought the items were very cute, too bad you hyped it up and did not even have it in every store or on line. I will never fall for your false advertising again and plan to send a similar note to Vineyard Vines. I wasted * hours of my day due to you false advertising and hoax. Shameful

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Target Online

Complaint issue
Reported by GetHuman-gcsoja
May 18th, 2019 - 4 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 1340 others
0 customers following this


GetHuman-gcsoja started working on this issue
May 18th, 2019 6:47pm