Order number: *********, Order date: **********. I purchased four baseball tickets for...

GetHuman2233965's customer service issue with StubHub from February 2019

2492 similar
0 following
Help with my StubHub issue
Next: our robot will wait on hold for GetHuman2233965 to get a StubHub rep on the line!
Always use the GetHuman Phone tocall StubHub. We wait on hold and get a rep on the line for you faster and for free!
GetHuman2233965's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (8 mons ago)
First: share to improve GetHuman2233965's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2233965 may need:
Name on account, Email on account, Phone number on account, Order number, and Last 4 digits of card used
Top Tip from another customer
Your order placed should come with an email or receipt that has a tracking number. You can use the tracking number to find your order and see when it is ready.
The issue in GetHuman2233965's own words
Order number: *********, Order date: **********. I purchased four baseball tickets for $**.** each, and my receipt clearly says Seats GA*, GA*, GA*, GA*. However, my tickets say Standing Room Only with no seat numbers listed. SRO tickets are selling on Stubhub for around $*.** each. I believe y'all sent me the wrong tickets. I listed them for sale on Stubhub at the price I paid: $**.** each, and they're showing for sale on Stubhub in the SRO section - clearly NOT the section I purchased. Even if I resell them at this $**.** price, I've still lost $** in original Stubhub purchase fees. Can you please fix this? I'd rather have the correct $** tickets, with real seats, and keep them. If SRO is available, I'd like a full refund of the original purchase instead of selling the tickets for an unethical price.
GetHuman2233965 did not yet indicate what StubHub should do to make this right.
I have an issue with StubHub too
How GetHuman2233965 fixed the problem
We are waiting for GetHuman2233965 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get StubHub's attention and get better help faster. Tap below to get started.
Having StubHub issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2233965 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2233965
Feb 18th, 2019 - 8 mons ago
I have an issue with StubHub too
Not resolved
Seen by 13 customers so far
Similar issue to 2492 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2233965 started working on this issue
Feb 18th 5:22pm