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Before contacting them, items GetHuman2233965 may need:
Name on account, Email on account, Phone number on account, Order number, and Last 4 digits of card used
Top Tip from another customer
Your order placed should come with an email or receipt that has a tracking number. You can use the tracking number to find your order and see when it is ready.
The issue in GetHuman2233965's own words
Order number: *********, Order date: **********. I purchased four baseball tickets for $**.** each, and my receipt clearly says Seats GA*, GA*, GA*, GA*. However, my tickets say Standing Room Only with no seat numbers listed. SRO tickets are selling on Stubhub for around $*.** each. I believe y'all sent me the wrong tickets. I listed them for sale on Stubhub at the price I paid: $**.** each, and they're showing for sale on Stubhub in the SRO section - clearly NOT the section I purchased. Even if I resell them at this $**.** price, I've still lost $** in original Stubhub purchase fees. Can you please fix this? I'd rather have the correct $** tickets, with real seats, and keep them. If SRO is available, I'd like a full refund of the original purchase instead of selling the tickets for an unethical price.
GetHuman2233965 did not yet indicate what StubHub should do to make this right.
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