Hi!*So I have a question regarding a pair of tickets that I want to sell (BTS Love Your...

GetHuman-majarab's customer service issue with StubHub from December 2018

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The issue in GetHuman-majarab's own words
Hi!*So I have a question regarding a pair of tickets that I want to sell (BTS Love Yourself Concert in Bangkok).*So for this concert you need to pick up the tickets at the venue and you can only do that if you are the cardholder of the person that bought the tickets and if not you need to bring a copy on the cardholders passport*ID, credit card and a signed paper,Power of Attorney(and of course the e-ticket). **) So can there be any contact with the buyer so that I*we can share information *until the buyer gets the paper ticket?***) When making the add, what should I call the ticket? Because It's not really an e-ticket since you need to pick the "valid ticket" but it's not a paper ticket since I don't have the ticket in paper form yet.***Maja

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StubHub

Customer service issue
Reported by GetHuman-majarab
Dec 25th, 2018 - 3 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 2165 others
0 customers following this

Timeline

GetHuman-majarab started working on this issue
Dec 25th, 2018 11:34am

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