On August ** I purchased * tickets to the Hobo Johnson and the lovemakers show at the p...

GetHuman-hipsmanj's customer service issue with StubHub from November 2018

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The issue in GetHuman-hipsmanj's own words
On August ** I purchased * tickets to the Hobo Johnson and the lovemakers show at the paradise rock club in Boston on November **. Upon looking up when the doors open I found that the show date and location had been changed to the Boston house of blues the next day. Now I can’t go to the show. Why wasn’t I informed of the change sooner by stubhub? What if I didn’t look it up? My friend was going to drive an hour away and go to the concert with me and she would’ve had to come all this way for nothing. Now neither myself or my friend can go to the rescheduled show. I just wish I knew sooner. I’ve been looking forward to this concert for months and I have no idea when the band is gonna be back in Boston. Needless to say I’m very upset and I want something to be done.

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StubHub

Customer service issue
Reported by GetHuman-hipsmanj
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 1760 others
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Timeline

GetHuman-hipsmanj started working on this issue
Nov 9th, 2018 12:19am