I purchased two tickets to see a Turkish Soccer*football league game on **th September...

GetHuman1195446's customer service issue with StubHub from September 2018

Help with my StubHub issue
The issue in GetHuman1195446's own words
I purchased two tickets to see a Turkish Soccer*football league game on **th September. Reference number: *R*M*****E****I am asking for a refund for few reasons:***. I literally did not receive my ticket for the event (soccer*football match)***. I have been speaking to customer service agent ** hours prior to the game and all they say is “wait for a few hours and someone will contact you”. Even the event was about to start in **mins, the agent still told me “to wait few hours”. This is simply a lack of dedication to resolve customers problem. (I have wasted hours to talk to agents to figure out ways to acquire my ticket and all I got was these poor answers from them!?)**Please advice the following steps to have a refund.**Kind regards,**Brian
GetHuman1195446 did not yet indicate what StubHub should do to make this right.
I have an issue with StubHub too
How GetHuman1195446 fixed the problem
We are waiting for GetHuman1195446 to fix the problem and share the solution with the rest of us customers.
Please help with my StubHub issue
Do you have a customer issue as well?
We can help you get StubHub's attention and get better help faster. Tap below to get started.
Having StubHub issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would StubHub email you?
This email address isn't valid

StubHub

Customer service issue
Reported by GetHuman1195446
Sep 25th, 2018 - 2 mons ago
I have an issue with StubHub too
Fixed
Seen by 5 customers so far
Similar issue to 1248 others
0 customers following this
Items needed
Name on account
Email on account
Phone number on account
Order number
Last 4 digits of card used
Timeline
GetHuman1195446 started working on this issue
Sep 25th 8:29am
GetHuman1195446 indicated the issue is not fixed yet.
Sep 26th 6:20pm