I purchased two tickets to see a Turkish Soccer*football league game on **th September...

GetHuman1195446's customer service issue with StubHub from September 2018

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The issue in GetHuman1195446's own words
I purchased two tickets to see a Turkish Soccer*football league game on **th September. Reference number: *R*M*****E****I am asking for a refund for few reasons:***. I literally did not receive my ticket for the event (soccer*football match)***. I have been speaking to customer service agent ** hours prior to the game and all they say is “wait for a few hours and someone will contact you”. Even the event was about to start in **mins, the agent still told me “to wait few hours”. This is simply a lack of dedication to resolve customers problem. (I have wasted hours to talk to agents to figure out ways to acquire my ticket and all I got was these poor answers from them!?)**Please advice the following steps to have a refund.**Kind regards,**Brian
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Customer service issue
Reported by GetHuman1195446
Sep 25th, 2018 - 4 mons ago
I have an issue with StubHub too
Seen by 5 customers so far
Similar issue to 1248 others
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GetHuman1195446 started working on this issue
Sep 25th, 2018 8:29am
GetHuman1195446 indicated the issue is not fixed yet.
Sep 26th, 2018 6:20pm