I bought two tickets to a Drake concert at the Pepsi Center that was scheduled to take...

GetHuman-jakechav's customer service issue with StubHub from September 2018

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The issue in GetHuman-jakechav's own words
I bought two tickets to a Drake concert at the Pepsi Center that was scheduled to take place on July **th, **** in Denver, Colorado. I sold the tickets in June for $***.**The event was cancelled today, and I received an email saying that StubHub would be charging my account $***, the same amount that I sold the tickets for. Meanwhile, there have been no emails stating that my initial purchase for the tickets before selling them would be refunded. StubHub should not be allowed to charge me, especially since I no longer have those funds.**If StubHub needs to be recouped for the sold tickets, than that money should come out of the refund from the initial purchase that I already made. (Which was more than what I sold the tickets for.)**The account used for these transactions is under the email *****@***.com
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Customer service issue
Reported by GetHuman-jakechav
Sep 19th, 2018 - 6 mons ago
I have an issue with StubHub too
Fixed
Seen by 5 customers so far
Similar issue to 1173 others
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Email on account
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Order number
Last 4 digits of card used
Timeline
GetHuman-jakechav started working on this issue
Sep 19th, 2018 12:06am
GetHuman-jakechav indicated the issue is not fixed yet.
Sep 20th, 2018 4:28am