I changed the bank card for another and although I could still listen to Spotify premiu...

GetHuman5885730's Streaming or Download Trouble issue with Spotify from March 2021

Help with my Spotify issue
First: share to improve GetHuman5885730's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5885730 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman5885730's own words
I changed the bank card for another and although I could still listen to Spotify premium, I did the operation again for the premium, it came out that I had to put a pin and code, I put it and it was not changed, I do not know if it will charge me or not, On March **, the premium ended and I unsubscribed that day and insisted again on the premium, I get a text that says: There is a failure, I need to know what is happening and why I can not have it again premium. No matter how hard I try, it gives me an error and now I am no longer premium, I am free and the number of the other card is no longer valid, I have a new one. Thanks. Greetings

GetHuman5885730 did not yet indicate what Spotify should do to make this right.

How GetHuman5885730 fixed the problem

We are waiting for GetHuman5885730 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Streaming or Download Trouble issue
Reported by GetHuman5885730
Mar 25th, 2021 - a month ago
Not resolved
Seen by 2 customers so far
Similar issue to 6111 others
0 customers following this


GetHuman5885730 started working on this issue
Mar 25th 10:20am

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies