I dont have a spotify account and I have been being charged monthly for it. I havent re...

GetHuman-jaynaco's Dispute a Charge issue with Spotify from April 2020

Help with my Spotify issue
First: share to improve GetHuman-jaynaco's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jaynaco may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-jaynaco's own words
I dont have a spotify account and I have been being charged monthly for it. I havent reviewed statements before but now I have a bank app. I dont know if my ex put my card on his account but how can this be fixed? I'd like to know how long I've been charged for this and what I need to do to get my card off file. This is very upsetting that I have been paying for something I never signed up for or used.

GetHuman-jaynaco did not yet indicate what Spotify should do to make this right.

How GetHuman-jaynaco fixed the problem

We are waiting for GetHuman-jaynaco to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Spotify customer problems.
How Do I Dispute a Charge with Spotify?Can I get my money back from Spotify?How do I cancel my Spotify account?How do I recover my Spotify account?How do I download and listen to music offline on Spotify?
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Dispute a Charge issue
Reported by GetHuman-jaynaco
Apr 14th, 2020 - 6 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 8152 others
0 customers following this


GetHuman-jaynaco started working on this issue
Apr 14th 10:51pm
GetHuman-jaynaco indicated the issue is not fixed yet.
Apr 15th 1:53pm
GetHuman-jaynaco indicated the issue is not fixed yet.
Apr 18th 11:58am

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers