I dont have a spotify account and I have been being charged monthly for it. I havent re...

GetHuman-jaynaco's Dispute a Charge issue with Spotify from April 2020

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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-jaynaco's own words
I dont have a spotify account and I have been being charged monthly for it. I havent reviewed statements before but now I have a bank app. I dont know if my ex put my card on his account but how can this be fixed? I'd like to know how long I've been charged for this and what I need to do to get my card off file. This is very upsetting that I have been paying for something I never signed up for or used.

GetHuman-jaynaco did not yet indicate what Spotify should do to make this right.

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How Do I Dispute a Charge with Spotify?Can I get my money back from Spotify?How do I cancel my Spotify account?How do I recover my Spotify account?How do I download and listen to music offline on Spotify?
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Spotify

Dispute a Charge issue
Reported by GetHuman-jaynaco
Apr 14th, 2020 - 6 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 8152 others
0 customers following this

Timeline

GetHuman-jaynaco started working on this issue
Apr 14th 10:51pm
GetHuman-jaynaco indicated the issue is not fixed yet.
Apr 15th 1:53pm
GetHuman-jaynaco indicated the issue is not fixed yet.
Apr 18th 11:58am

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