I signed up for the family plan. When I signed up spotify said I would get a Google min...

GetHuman-damnfox's customer service issue with Spotify from December 2019

Help with my Spotify issue
First: share to improve GetHuman-damnfox's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-damnfox may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-damnfox's own words
I signed up for the family plan. When I signed up spotify said I would get a Google mini. I hadn't heard anything else about it yet and also that me and my family would have separate accounts. When my daughter plays her music I still see her playing it on my phone.

GetHuman-damnfox did not yet indicate what Spotify should do to make this right.

How GetHuman-damnfox fixed the problem

We are waiting for GetHuman-damnfox to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman-damnfox
Dec 18th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 9620 others
0 customers following this

Timeline

GetHuman-damnfox started working on this issue
Dec 18th, 2019 6:22pm
GetHuman-damnfox indicated the issue is not fixed yet.
Dec 19th, 2019 7:37pm
GetHuman-damnfox indicated the issue is not fixed yet.
Dec 20th, 2019 12:14am

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies