My daughter has a student account, * payments ago the subscription renewed to full amou...

GetHuman-deenayl's Cancel subscription issue with Spotify from March 2019

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The issue in GetHuman-deenayl's own words
My daughter has a student account, * payments ago the subscription renewed to full amount of £*.** she notified you immediately and renewed to student account again, however the past * months you have taken payment of £*.** - this is the recent transaction ID - email address *****@***.com - payment by paypal - please credit me back the money and cancel the subscription. It is infuritating there is no UK contact number - please advise that you have cancelled the account and credited me the money - to compensate for the full payment taken.**Transaction ID: *AM*****H********
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Spotify

Cancel subscription issue
Reported by GetHuman-deenayl
Mar 28th, 2019 - a mon ago
I have an issue with Spotify too
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Timeline
GetHuman-deenayl started working on this issue
Mar 28th 5:38pm