Hello,**I have just become aware of the fact that I have been paying for your services...

GetHuman2616005's Billing/Refund issue with Spotify from March 2019

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The issue in GetHuman2616005's own words
Hello,**I have just become aware of the fact that I have been paying for your services (£**.**) a month since the **th of May ****. I have not used (or even know how to use) your service whatsoever.**I have contacted my bank to put a stop to the payments. I have no idea how this has happened as I have never signed up for your services.**I have scanned copies of my bank statements of these transactions as proof if needed. **Can you tell me more about the details of the account? i.e. What name this is under? When it was authorised? **As I have never agreed to having your account or asked for your services, I would like a reimbursement please and assistance on how to obtain this and move forward.**I appreciate your time and help with this matter.***All the best,**Stephanie Dre Palma****** ******

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Spotify

Billing/Refund issue
Reported by GetHuman2616005
Mar 28th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 29803 others
0 customers following this

Timeline

GetHuman2616005 started working on this issue
Mar 28th, 2019 1:07pm

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