I have realised that i am getting billed for spotify premium i have spoke to my phone p...

GetHuman2615241's Billing/Refund issue with Spotify from March 2019

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The issue in GetHuman2615241's own words
I have realised that i am getting billed for spotify premium i have spoke to my phone provider and they have blocked spotify from taking any more money from me i have never received premium and have been paying for it the first payment was taken December last yr and i have also paid jan,feb,mar and april as couldnt be cancelled in time i feel this is shocking that although you will happily take payment from my account but wont provide the service tbh i never wanted premium spotify and i do listen to spotify but not premium this is almost £** that has been removed from my account via my phone bill. Xould someone please get in touch reguarding a refund thank you kellyanne sneddon
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Spotify

Billing/Refund issue
Reported by GetHuman2615241
Mar 28th, 2019 - 22d ago
I have an issue with Spotify too
Fixed
Seen by 3 customers so far
Similar issue to 29785 others
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Timeline
GetHuman2615241 started working on this issue
Mar 28th 9:24am
GetHuman2615241 indicated the issue is not fixed yet.
Mar 31st 6:49pm