I have two issues that need resolved. First, I am paying for a family plan that has my...

GetHuman-jakeheet's Can't login issue with Spotify from March 2019

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The issue in GetHuman-jakeheet's own words
I have two issues that need resolved. First, I am paying for a family plan that has my dad’s account included. For some reason his account got logged out and neither of us know the email that his account was registered under. The account username is finnishline***. I would appreciate it if you can help us resolved this issue. The second issue is a billing issue. I am being charged twice a month for premium. I only need to be charged for the family plan. Thank you for your time and I hope to correspond shortly to resolve these issues.
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Can't login issue
Reported by GetHuman-jakeheet
Mar 27th, 2019 - a mon ago
I have an issue with Spotify too
Not resolved
Seen by 2 customers so far
Similar issue to 29578 others
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GetHuman-jakeheet started working on this issue
Mar 27th 12:20am