Not very technical *I have a spotify account which allows * family members *I am on vac...
GetHuman2635532's Account Access issue with Spotify from March 2019
Help with my Spotify issue
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GetHuman2635532's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2635532 will want to follow the link below to head to their help center. We will check on GetHuman2635532 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman2635532 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman2635532's own words
Not very technical *I have a spotify account which allows * family members *I am on vacation and at the same time as my husband I tried to play music but it would not allow me on my phone it would only allow his phone to play *My son is the third family member and he has his own sign on *If you can tell me if I create a separate sign on would that correct *I think it only allowed me to listen to his songs and not ones from a different playlist
GetHuman2635532 did not yet indicate what Spotify should do to make this right.
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