Not very technical *I have a spotify account which allows * family members *I am on vac...

GetHuman2635532's Account Access issue with Spotify from March 2019

30134 similar
0 following
Help with my Spotify issue
First: share to improve GetHuman2635532's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2635532's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2635532 will want to follow the link below to head to their help center. We will check on GetHuman2635532 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2635532 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman2635532's own words
Not very technical *I have a spotify account which allows * family members *I am on vacation and at the same time as my husband I tried to play music but it would not allow me on my phone it would only allow his phone to play *My son is the third family member and he has his own sign on *If you can tell me if I create a separate sign on would that correct *I think it only allowed me to listen to his songs and not ones from a different playlist
GetHuman2635532 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman2635532 fixed the problem
We are waiting for GetHuman2635532 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2635532 fixes it.
This email address isn't valid


Account Access issue
Reported by GetHuman2635532
Mar 29th, 2019 - 6 mons ago
I have an issue with Spotify too
Not resolved
Seen by 2 customers so far
Similar issue to 30134 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2635532 started working on this issue
Mar 29th 8:31pm