My credit card was replaced in spotify couldn't bill me they sent me a notice on spotif...

GetHuman2321703's customer service issue with Spotify from February 2019

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The issue in GetHuman2321703's own words
My credit card was replaced in spotify couldn't bill me they sent me a notice on spotify that my payment needed to be made what was gonna be canceled I think you have my old email address because I never got the receipt and them when I went to log in with my new email account I guess it's set up another Account please is there a number that I can call so we can straighten this matter out cause I just paid a $*** plus tax and I have no receipt and I can't use my my spotify
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Spotify

Customer service issue
Reported by GetHuman2321703
Feb 27th, 2019 - 3 mons ago
I have an issue with Spotify too
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Timeline
GetHuman2321703 started working on this issue
Feb 27th 10:59pm