My name is Julie Moore******@***.com * I was contacted in my email the above. I was con...
GetHuman2219458's customer service issue with Spotify from February 2019
Help with my Spotify issue
First: share to improve GetHuman2219458's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2219458's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2219458 will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2219458 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Spotify has better answers for you: Spotify Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2219458 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman2219458's own words
My name is Julie Moore******@***.com * I was contacted in my email the above. I was contacted to say that I had ordered something but I did not order anything from spotify. In fact it says store credit to a : A Store Credit* Natalie Ruiz***** Pineview Lane*Frankfurt, IL ***** - *****USA*Document NO***************ORDER NUMBER*MLXHZSYDV*** I did not order anything and so whatever is going on I would like it canceled.
GetHuman2219458 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman2219458 fixed the problem
We are waiting for GetHuman2219458 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.