My son has had a spotify account for years. We DO NOT know his email address associate...

GetHuman-jukeylyn's customer service issue with Spotify from January 2019

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The issue in GetHuman-jukeylyn's own words
My son has had a spotify account for years. We DO NOT know his email address associated with this account. A few months ago my family upgraded to a family premium account but I am still paying on this older account that I can't cancel and I can't talk to anyone about either. I am going to cancel this account off of my credit card and hope for a refund from spotify for the monthly duplicate payments made. You van contact me at *****@***.com. his name is Timothy Theriot and his phone number is ***-***-****. O hope thos helps to identify his account. Our home address and billing address is ***** E Rose Hill St. Tucson, AZ *****. Thank you for any help you can offer.*Judy Theriot.
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Spotify

Customer service issue
Reported by GetHuman-jukeylyn
Jan 25th, 2019 - 3 mons ago
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GetHuman-jukeylyn started working on this issue
Jan 25th 5:32pm