A while ago I subscribed to spotify premium on your mobile app and I was already logged...

GetHuman-iiu's customer service issue with Spotify from December 2018

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The issue in GetHuman-iiu's own words
A while ago I subscribed to spotify premium on your mobile app and I was already logged in but I tried to cancel it and won't let me on the mobile app and I can't log in online because I don't know my password but when I tried to do password reset it won't send to my email I know my username but I don't remember the email if there is a way I could cancel without knowing my password I would like to know or if I could learn the email associated with that username that would be more helpful the username is Sean
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Spotify

Customer service issue
Reported by GetHuman-iiu
Dec 4th, 2018 - 2 mons ago
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Seen by 2 customers so far
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Timeline
GetHuman-iiu started working on this issue
Dec 4th, 2018 6:53am