I know my password and username*email for sure, and some how can’t login. I tried the o...

GetHuman-orlarox's customer service issue with Spotify from November 2018

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The issue in GetHuman-orlarox's own words
I know my password and username*email for sure, and some how can’t login. I tried the option to reset password, once I got the email everytime I pressed on reset password it kept saying that it wasn’t an option. Later I got an email that my Spotify had been disabled due to an unsufficient funds. I would like more information on how this happened, and if I could use my account again because it has ALL my music history for the last * years and would be really upset if I lost that all. Please contact me back, thanks. Orla Cass ***-***-****, *****@***.com
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Spotify

Customer service issue
Reported by GetHuman-orlarox
Nov 28th, 2018 - 9 mons ago
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GetHuman-orlarox started working on this issue
Nov 28th, 2018 11:42pm