Someone hacked my account! I kept seeing “recently played” and setlists that we’re not...
GetHuman-eileensn's customer service issue with Spotify from November 2018
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The issue in GetHuman-eileensn's own words
Someone hacked my account! I kept seeing “recently played” and setlists that we’re not created by me. When I tried to listen to my own music, I kept getting switched over to a device that was not my phone.**Yesterday I went to look for my disappeared playlists, and saw that they’d been deleted, and new ones created that were not my doing.**I changed my password yesterday, deleted the strange playlists, and restored my own.**I’m concerned about my privacy and my credit card. Should my account be deleted and a new one created?!
GetHuman-eileensn did not yet indicate what Spotify should do to make this right.
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