For some reason I can not log into my account. I read somewhere that with Facebook conn...

GetHuman-tootroo's customer service issue with Spotify from November 2018

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The issue in GetHuman-tootroo's own words
For some reason I can not log into my account. I read somewhere that with Facebook connected to your device, it changes your account profile. The problem with that is I have a Facebook account that I've been using for a long time, and I once had a Spotify account linked to that Facebook address. The address is no longer the same, yet it still connects to the old one and I can't connect to the new account that I paid to have a premium subscription on. I need this issue fixed ASAP. PLEASE AND THANK YOU! I do have proof of purchase and I also have the receipt *. *Receipt order *****************
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Spotify

Customer service issue
Reported by GetHuman-tootroo
Nov 24th, 2018 - 3 mons ago
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Timeline
GetHuman-tootroo started working on this issue
Nov 24th, 2018 4:03pm
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Nov 24th, 2018 4:04pm
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Nov 24th, 2018 4:05pm