I believe someone is using my Spotify account. When I am listening to my own music, the...
GetHuman1344512's customer service issue with Spotify from October 2018
Help with my Spotify issue
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Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1344512 will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1344512 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Spotify has better answers for you: Spotify Help Center
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The issue in GetHuman1344512's own words
I believe someone is using my Spotify account. When I am listening to my own music, the songs will change, pause, and skip without me touching anything. It says there is another device connected to my account. Songs that are not in any of my playlists will play randomly. I changed the password and clicked "log out of my account everywhere" on the Spotify settings page, but this issue is still occurring.
GetHuman1344512 did not yet indicate what Spotify should do to make this right.
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