Hello I am writing to you as you are erroneously taking a monthly subscription from my...

GetHuman-babsmorg's customer service issue with Spotify from October 2018

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The issue in GetHuman-babsmorg's own words
Hello I am writing to you as you are erroneously taking a monthly subscription from my account. *My husband has already set up a family subscription for Spotify: *****@***.com. where he sent me a request which I have joined. This account has been active for at least a year. *You had previously been informed by me to cancel the individual Spotify account which hasn't taken place. *Here are the details straight from my account which I require a refund for:-*PO******** *.*.**** - £*.***PO**CC**** **.*.**** £*.***PO**B****** **.*.**** £*.***PO***OA*** **.*.**** £*.***PO***C*E** **.*.**** £*.***PO*CCCA**F **.*.**** £*.***PO******** **.*.**** £*.***PO**E*BC** **.*.**** £*.** *I look forward to receiving a reply from you regarding this refund. **Many thanks.**Regards.**Mrs B Morgan
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Spotify

Customer service issue
Reported by GetHuman-babsmorg
Oct 13th, 2018 - a mon ago
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GetHuman-babsmorg started working on this issue
Oct 13th 10:47am