I am currently a college student and signed up a year ago for Spotify and Hulu as a bun...
GetHuman-sdweisz's customer service issue with Spotify from October 2018
Help with my Spotify issue
First: share to improve GetHuman-sdweisz's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sdweisz's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sdweisz will want to follow the link below to head to their help center. We will check on GetHuman-sdweisz later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-sdweisz may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-sdweisz's own words
I am currently a college student and signed up a year ago for Spotify and Hulu as a bundle for about $* per month. I tried going into Hulu today and it said it doesn't recognize my email and my bank account summary says Spotify just charged me $**. I called Hulu and they told me that Spotify has cancelled my account. I would appreciate it if I could get back on that bundle that includes Spotify and Hulu since I am still a student and enjoy both of these services. Thank you.
GetHuman-sdweisz did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-sdweisz fixed the problem
We are waiting for GetHuman-sdweisz to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.