I am currently a college student and signed up a year ago for Spotify and Hulu as a bun...

GetHuman-sdweisz's customer service issue with Spotify from October 2018

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The issue in GetHuman-sdweisz's own words
I am currently a college student and signed up a year ago for Spotify and Hulu as a bundle for about $* per month. I tried going into Hulu today and it said it doesn't recognize my email and my bank account summary says Spotify just charged me $**. I called Hulu and they told me that Spotify has cancelled my account. I would appreciate it if I could get back on that bundle that includes Spotify and Hulu since I am still a student and enjoy both of these services. Thank you.
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Spotify

Customer service issue
Reported by GetHuman-sdweisz
Oct 12th, 2018 - 2 mons ago
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GetHuman-sdweisz started working on this issue
Oct 12th 6:12pm