Ive just signed in on a new device and my libary music is not there plus i pay you peop...

GetHuman1191316's customer service issue with Spotify from September 2018

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The issue in GetHuman1191316's own words
Ive just signed in on a new device and my libary music is not there plus i pay you people every month and my account is not there aswell,it saying to sign up for premium,why is this.All my stuff is on my other phone,which you guys email me every month saying thanks for your subscription.so can you please sort out this issue,as i cant sell my other phone because i dont want to log out on my other device.
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Spotify

Customer service issue
Reported by GetHuman1191316
Sep 24th, 2018 - 2 mons ago
I have an issue with Spotify too
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Seen by 2 customers so far
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Timeline
GetHuman1191316 started working on this issue
Sep 24th 3:38pm