Ive just signed in on a new device and my libary music is not there plus i pay you peop...

GetHuman1191316's customer service issue with Spotify from September 2018

13532 similar
0 following
Help with my Spotify issue
First: share to improve GetHuman1191316's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1191316's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1191316 will want to follow the link below to head to their help center. We will check on GetHuman1191316 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1191316 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman1191316's own words
Ive just signed in on a new device and my libary music is not there plus i pay you people every month and my account is not there aswell,it saying to sign up for premium,why is this.All my stuff is on my other phone,which you guys email me every month saying thanks for your subscription.so can you please sort out this issue,as i cant sell my other phone because i dont want to log out on my other device.
GetHuman1191316 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman1191316 fixed the problem
We are waiting for GetHuman1191316 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid
Follow this issue
See how GetHuman1191316 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1191316
Sep 24th, 2018 - 4 mons ago
I have an issue with Spotify too
Not resolved
Seen by 4 customers so far
Similar issue to 13532 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1191316 started working on this issue
Sep 24th, 2018 3:38pm