I was charged for my premium subscription on my debit card when I didn’t have the suffi...

GetHuman-deseanta's customer service issue with Spotify from August 2018

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The issue in GetHuman-deseanta's own words
I was charged for my premium subscription on my debit card when I didn’t have the sufficient amount of funds. Spotify has never charged me and overdrawn my account when this has happened, it always cancels. I would like to cancel my months subscription for this month as well as have the **.**$ overdrawn returned to my account with the overdraw fee. I tried to email the company Saturday and have heard nothing. Also tried to talk to my bank. Please get in touch with me ASAP on this situation, as I am VERY frustrated with Spotify. Thank you
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Spotify

Customer service issue
Reported by GetHuman-deseanta
Aug 27th, 2018 - 4 mons ago
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GetHuman-deseanta started working on this issue
Aug 27th 7:48pm