STILL BE CHARGED AFTER CANCELLATION

GetHuman-mtoro's customer service issue with Spotify from August 2018

Help with my Spotify issue
The issue in GetHuman-mtoro's own words
ACCOUNT IS CANCELLED - STILL BEING CHARGED. ... Last month I cancelled my subscription to Spotify because I was paying for the service but still getting commercial ads. *My account is still being charged after the cancellation. Please contact me immediately regarding this matter. My name is Michael Toro, d*o*b *******, zip code ***** and my email is: mtoro****@gmail
ACCOUNT IS CANCELLED - STILL BEING CHARGED
REFUND MY ACCOUNT AND STOP CHARGING ME - NO LONGER SUBSCRIBING
N*A
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Spotify

Spotify Prime
Customer service issue
Reported by GetHuman-mtoro
Aug 25th, 2018 - 3 mons ago
I have an issue with Spotify too
Fixed
Seen by 5 customers so far
Similar issue to 10749 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-mtoro started working on this issue
Aug 25th 1:31pm
GetHuman-mtoro indicated the issue is not fixed yet.
Sep 25th 9:37pm