I paid for my account to have spotify premium yesterday I had premium for just over...

GetHuman-ziondrif's customer service issue with Spotify from August 2018

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The issue in GetHuman-ziondrif's own words
I paid for my account to have spotify premium yesterday I had premium for just over ** hours. Then all of a sudden I started hearing adds and I looked at my account and it showed me that I wasn't premium. Then all of a sudden I was logged out automatically. I received an email saying my spotify account was disabled because of my bank recalling my payment and it suggested in the email I contact them. I just contacted them and I was told that payment was never recalled and is proceeding just fine so I want this issue fixed I don't want to loose my spotify account or all the music Iv put together. My account is satwithtunes
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Customer service issue
Reported by GetHuman-ziondrif
Aug 24th, 2018 - 4 mons ago
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GetHuman-ziondrif started working on this issue
Aug 24th 9:19pm