Never prescribed to Spotify and I was charged $*.** on my bank account . I didn’t kno...

GetHuman979662's customer service issue with Spotify from August 2018

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The issue in GetHuman979662's own words
Never prescribed to Spotify and I was charged $*.** on my bank account . I didn’t know what Spotify was until I called a number that was on my bank statement . I am requesting a credit for the money and to unsubscribe. I do not even have a app for this program which is unusual due to my grandchildren are telling me . I am a senior citizen and have no clue how this came out on my account . Please rectify immediately . My phone number is ***-***-**** .
GetHuman979662 did not yet indicate what Spotify should do to make this right.
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Customer service issue
Reported by GetHuman979662
Aug 13th, 2018 - a yr ago
I have an issue with Spotify too
Seen by 3 customers so far
Similar issue to 9728 others
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GetHuman979662 started working on this issue
Aug 13th, 2018 2:44am
GetHuman979662 indicated the issue is not fixed yet.
Aug 13th, 2018 2:44am