Hi there I had just gotten a brand new phone today because my last phone was destroyed...

GetHuman980260's customer service issue with Spotify from August 2018

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Help with my Spotify issue
GetHuman980260's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman980260 will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman980260 can let us know if they help or not.
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The issue in GetHuman980260's own words
Hi there I had just gotten a brand new phone today because my last phone was destroyed at work. The issue I am having is I can’t remember which email address I used for my Spotify premium account and therefore cannot log in. I have my banking info in which Spotify just billed me a day ago. I’ve tried all the emails I can recall but none will allow me access..is there someway I can get into my account by providing my banking info? Please I live my Spotify and need this resolved ASAP especially where I was just charged for a brand new month and have no access..thank you Lee Johnston
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Spotify

Customer service issue
Reported by GetHuman980260
Aug 11th, 2018 - a yr ago
I have an issue with Spotify too
Fixed
Seen by 6 customers so far
Similar issue to 9650 others
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Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman980260 started working on this issue
Aug 11th, 2018 7:36pm
GetHuman980260 indicated the issue is not fixed yet.
Aug 11th, 2018 8:44pm
GetHuman980260 indicated the issue is not fixed yet.
Aug 11th, 2018 8:45pm
GetHuman980260 confirmed the issue is fixed. Hooray!
Aug 13th, 2018 11:03pm
GetHuman980260 confirmed the issue is fixed. Hooray!
Aug 14th, 2018 12:38am