I would like to switch my plan to the student Spotify* Hulu bundle because I AM A STUDE...

GetHuman-coyne_m's customer service issue with Spotify from August 2018

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The issue in GetHuman-coyne_m's own words
I would like to switch my plan to the student Spotify* Hulu bundle because I AM A STUDENT but apparently your website doesn’t believe me. I am going into my sophomore year at Denison University and this is actually ridiculous. All my friends were able to change their plans but I’m not allowed to? You even have my school email on file that LITERALLY SAYS DENISON IN IT. I am just confused. Please contact me with useful information on how to get the student bundle. I am very frustrated.
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Customer service issue
Reported by GetHuman-coyne_m
Aug 9th, 2018 - a yr ago
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GetHuman-coyne_m started working on this issue
Aug 9th, 2018 4:03pm
GetHuman-coyne_m confirmed the issue is fixed. Hooray!
Aug 9th, 2018 5:09pm