I am trying to cancel my premium subscription however my account is connected to an old...

GetHuman919563's customer service issue with Spotify from July 2018

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The issue in GetHuman919563's own words
I am trying to cancel my premium subscription however my account is connected to an old facebook account that I do not use anymore. I’m able to log into that facebook account however when I go to log in on the website so I can cancel it because you can’t from the app for some reason, it won’t let me log in through my old facebook it just says error or it wants me to put in a username and password which i do not have because it’s connected to facebook. I need to cancel it ASAP please.
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Customer service issue
Reported by GetHuman919563
Jul 26th, 2018 - 10 mons ago
I have an issue with Spotify too
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Seen by 3 customers so far
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GetHuman919563 started working on this issue
Jul 26th, 2018 5:27pm