I want to know what Spotify premium costs? I thought I was using regular Spotify? Also...

GetHuman901251's customer service issue with Spotify from July 2018

Help with my Spotify issue
The issue in GetHuman901251's own words
I want to know what Spotify premium costs? I thought I was using regular Spotify? Also I have to give a new charge card cause I had to change my cards
GetHuman901251 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman901251 fixed the problem
I had my granddaughter do it only took her a minute
Please help with my Spotify issue
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Spotify

Customer service issue
Reported by GetHuman901251
Jul 20th, 2018 - 5 mons ago
I have an issue with Spotify too
Fixed
GetHuman901251 shared how to fix
Seen by 19 customers so far
Similar issue to 7907 others
0 customers following this
Items needed
Name on the account
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Email address on the account
Timeline
GetHuman901251 started working on this issue
Jul 20th 7:39pm
GetHuman901251 confirmed the issue is fixed. Hooray!
Jul 21st 10:34pm
GetHuman901251 confirmed the issue is fixed. Hooray!
Jul 24th 3:08am
GetHuman901251 confirmed the issue is fixed. Hooray!
Jul 24th 3:10am
GetHuman901251 confirmed the issue is fixed. Hooray!
Jul 24th 3:10am
GetHuman901251 confirmed the issue is fixed. Hooray!
Jul 24th 3:11am
GetHuman901251 confirmed the issue is fixed. Hooray!
Jul 24th 3:12am
GetHuman901251 confirmed the issue is fixed. Hooray!
Jul 24th 3:12am
GetHuman901251 confirmed the issue is fixed. Hooray!
Jul 24th 3:12am
GetHuman901251 confirmed the issue is fixed. Hooray!
Jul 24th 3:13am
GetHuman901251 confirmed the issue is fixed. Hooray!
Jul 24th 3:13am
GetHuman901251 confirmed the issue is fixed. Hooray!
Jul 24th 3:13am
GetHuman901251 confirmed the issue is fixed. Hooray!
Jul 24th 3:13am
GetHuman901251 confirmed the issue is fixed. Hooray!
Jul 24th 3:13am
GetHuman901251 confirmed the issue is fixed. Hooray!
Jul 24th 3:13am
GetHuman901251 confirmed the issue is fixed. Hooray!
Jul 24th 3:13am
GetHuman901251 confirmed the issue is fixed. Hooray!
Jul 24th 3:13am
GetHuman901251 confirmed the issue is fixed. Hooray!
Jul 24th 3:13am
GetHuman901251 confirmed the issue is fixed. Hooray!
Jul 24th 3:13am
GetHuman901251 confirmed the issue is fixed. Hooray!
Jul 24th 3:13am
GetHuman901251 confirmed the issue is fixed. Hooray!
Jul 24th 3:13am
GetHuman901251 confirmed the issue is fixed. Hooray!
Jul 24th 3:13am
GetHuman901251 confirmed the issue is fixed. Hooray!
Jul 24th 3:13am