I tried to erase all the songs out of my playlist, I've tried to reset and clear all th...

GetHuman-jbenzaia's customer service issue with Spotify from July 2018

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The issue in GetHuman-jbenzaia's own words
I tried to erase all the songs out of my playlist, I've tried to reset and clear all the cache, I've tried to uninstall and reinstall the app to get a fresh start with Spotify and keeping my same email and account,But every time I do it it ends up still being on there ....Can you please give me instructions on how to start a new playlist and or clear all the songs that I've downloaded over the time with Spotify to start fresh from the beginning like a new customer I am an elderly gentleman and I really enjoy all services but I will discontinue my service if you cannot help me in this area*Sincerely,*Johnny Benzaia
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Spotify

Customer service issue
Reported by GetHuman-jbenzaia
Jul 3rd, 2018 - a yr ago
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GetHuman-jbenzaia started working on this issue
Jul 3rd, 2018 9:43pm
GetHuman-jbenzaia indicated the issue is not fixed yet.
Jul 4th, 2018 11:05pm