My mother has sent me the link for our premium family subscription twice! which we alre...

GetHuman846961's customer service issue with Spotify from July 2018

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The issue in GetHuman846961's own words
My mother has sent me the link for our premium family subscription twice! which we already had! but it had ended, so we renewed it. It will not me follow the link and login properly. I try to do so and then it doesn't let me and says the link doesn't work anymore. I need help fixing this please. We live in different states so it is difficult to coordinate with her to keep sending it over and over again.
GetHuman846961 did not yet indicate what Spotify should do to make this right.
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Customer service issue
Reported by GetHuman846961
Jul 3rd, 2018 - a yr ago
I have an issue with Spotify too
Seen by 3 customers so far
Similar issue to 6489 others
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GetHuman846961 started working on this issue
Jul 3rd, 2018 7:10pm
GetHuman846961 indicated the issue is not fixed yet.
Jul 3rd, 2018 8:14pm
GetHuman846961 confirmed the issue is fixed. Hooray!
Jul 4th, 2018 9:18pm