my name drora waltuch . I subscribed for free trial and did not want to continue i cal...
GetHuman-dwaltuch's customer service issue with Spotify from July 2018
Help with my Spotify issue
First: share to improve GetHuman-dwaltuch's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-dwaltuch's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dwaltuch will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-dwaltuch can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Spotify has better answers for you: Spotify Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-dwaltuch may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-dwaltuch's own words
my name drora waltuch . I subscribed for free trial and did not want to continue i called couple months ago and they said sorry for charging you that i will get credit*I did not get any credit and every month they charge me *it is frustrating since i feel that i always talk to people not from US ! i would like someone to take care of this mess and give me credit for all * months I never used it and it is not for me please let me know what I should do before I take legal action Thank you Drora
GetHuman-dwaltuch did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-dwaltuch fixed the problem
We are waiting for GetHuman-dwaltuch to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.