I'm being charged $ **.** so I'm commercial free. I'm still getting commercials. Stop c...
GetHuman-annapimi's customer service issue with Spotify from July 2018
Help with my Spotify issue
First: share to improve GetHuman-annapimi's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-annapimi's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-annapimi will want to follow the link below to head to their help center. We will check on GetHuman-annapimi later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-annapimi may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-annapimi's own words
I'm being charged $ **.** so I'm commercial free. I'm still getting commercials. Stop charging me for these services that I'm not getting.**The account is under the name *Anna Marie Pimienta*Thank you for your cooperation. I hope this matter can be cleared up quickly before the next billing cycle begins .*I would dislike having to take legal action towards you for false advertising and misrepresentation.
GetHuman-annapimi did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-annapimi fixed the problem
We are waiting for GetHuman-annapimi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.