I have had Spotify premium for awhile and changed my debit card so my monthly payment d...

GetHuman-kjason's customer service issue with Spotify from July 2018

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The issue in GetHuman-kjason's own words
I have had Spotify premium for awhile and changed my debit card so my monthly payment didn’t go through. I updated my payment info but it still didn’t work. I downgraded from my Spotify premium subscription because I wanted to listen to music. I am attending UB this fall and was guaranteed the $*.***month student price but it says I have to wait until ******* to listen to music... I don’t understand why I would have to wait a whole month for that.
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Spotify

Customer service issue
Reported by GetHuman-kjason
Jul 2nd, 2018 - a yr ago
I have an issue with Spotify too
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Seen by 3 customers so far
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Timeline
GetHuman-kjason started working on this issue
Jul 2nd, 2018 3:06pm