Spotify charged me * times for signing up for premium. It couldn’t register that I am a...

GetHuman834848's customer service issue with Spotify from June 2018

3 views
 | 
6071 similar
 | 
0 following
Help with my Spotify issue
First: share to improve GetHuman834848's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman834848's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman834848 will want to follow the link below to head to their help center. We will check on GetHuman834848 later to make sure it's all set or try to help escalate.
The issue in GetHuman834848's own words
Spotify charged me * times for signing up for premium. It couldn’t register that I am a student so I have * charges back to back. The first one being $*.** second being $*.** and the last $**.**. I am still unable to access the student discount service, as I have been a member for a few years and never had this problem. Please fix this as I have bills to pay and will come up short if I don’t get a refund. Thank you.
GetHuman834848 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman834848 fixed the problem
We are waiting for GetHuman834848 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman834848 fixes it.
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman834848
Jun 29th, 2018 - 10 mons ago
I have an issue with Spotify too
Not resolved
Seen by 3 customers so far
Similar issue to 6071 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman834848 started working on this issue
Jun 29th, 2018 9:25pm