My name is GV. I am an artist and I uploaded my EP “Calm before the storm” on Spotify...
GetHuman-gvbkent's customer service issue with Spotify from June 2018
Help with my Spotify issue
GetHuman-gvbkent's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gvbkent will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-gvbkent can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Spotify has better answers for you: Spotify Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-gvbkent's own words
My name is GV. I am an artist and I uploaded my EP “Calm before the storm” on Spotify. My issue is there is another artist with the name “GV” and my album appears under his artist profile. I submitted to claim my account but I’m not sure if it did the process correctly since my work is under his profile and I can’t claim his profile. I only have the “Calm before the storm” EP uploaded and I’d like for it to be under my own profile
GetHuman-gvbkent did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-gvbkent fixed the problem
We are waiting for GetHuman-gvbkent to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.