I have an account with the user name “knarciso” but am unsure of which email address I...

GetHuman817206's customer service issue with Spotify from June 2018

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The issue in GetHuman817206's own words
I have an account with the user name “knarciso” but am unsure of which email address I attached to that account. I currently underwent a name change and have a new credit card but was unable to update it due to me not knowing what my password or email address was. I attempted to log on through Facebook, but then it just created a whole new account (and charged for premium- which I already had). If you could please help me reset my password for the account with the username knarciso I would appreciate it greatly.
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Spotify

Customer service issue
Reported by GetHuman817206
Jun 25th, 2018 - 4 mons ago
I have an issue with Spotify too
Fixed
Seen by 3 customers so far
Similar issue to 5605 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman817206 started working on this issue
Jun 25th 4:46am
GetHuman817206 indicated the issue is not fixed yet.
Jun 25th 6:21am