Hello, my name is Katy Mammarelli. I will be a student at Mississippi State University...

GetHuman-kmammy's customer service issue with Spotify from June 2018

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The issue in GetHuman-kmammy's own words
Hello, my name is Katy Mammarelli. I will be a student at Mississippi State University in the fall. I've tried signing in for the college discount, but it didn't work, but it is unclear if it went through or not. My checking account was billed twice. Also, I currently have a Spotify Premium account that expires on ******. I simply want to sign up for the college discount Spotify and cancel the Premium account and make sure I was charged correctly. Can you please help me?
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Customer service issue
Reported by GetHuman-kmammy
Jun 12th, 2018 - 9 mons ago
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GetHuman-kmammy started working on this issue
Jun 12th, 2018 11:50pm