My daughter signed into her Spotify account and I ended up getting charged $*.** It cam...
GetHuman778087's customer service issue with Spotify from June 2018
Help with my Spotify issue
First: share to improve GetHuman778087's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman778087's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman778087 will want to follow the link below to head to their help center. We will check on GetHuman778087 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman778087 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman778087's own words
My daughter signed into her Spotify account and I ended up getting charged $*.** It came out of my TD Canada Trust Bank account.She doesn't have my debit card number and wasn't intending to purchase anything when she signed in.She used my email address and somehow I got charged.I don't have an account with spotify.My name is Jessica Steel my daughters name is Alisha Hallett.I would like my money back please.
GetHuman778087 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman778087 fixed the problem
We are waiting for GetHuman778087 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.